Overview

What does the monitor-io service NOT do?
While some network devices can be very intrusive and interfere with normal network behavior, we follow a strict do-no-harm philosophy. We believe network co...
Fri, 4 May, 2018 at 10:57 AM
Will monitor-io help me troubleshoot my Internet issues?
Yes, monitor-io can help you troubleshoot your Internet problems and help you diagnose network issues. We provide an interactive troubleshooting guide on ou...
Wed, 2 May, 2018 at 10:59 PM
Will I be able to troubleshoot Wi-Fi issues in my house?
The monitor-io device provides a tool to test the speed (i.e., quality) of your Wi-Fi connection from any point within your home - up to a maximum of 100 Mb...
Fri, 4 May, 2018 at 10:59 AM
Can the service tell me if any of my devices go offline?
Yes, once you let the service know that you want a particular device monitored we will notify you when the device drops off the network (i.e., no longer res...
Wed, 2 May, 2018 at 11:10 PM
Can monitor-io track when I lose connectivity to the Internet?
Yes, monitor-io will notify you if your home can no longer access the Internet. In fact, monitor-io will alert you when your connectivity starts to degrade ...
Fri, 4 May, 2018 at 11:06 AM
Can you help me with tracking when my children are online?
Although we do not have visibility to their data or block their access, we do provide graphs informing you of exactly when their devices were and were not c...
Wed, 2 May, 2018 at 11:18 PM
Do you have an Android or iOS app?
Yes, our alerting app can be downloaded from the Google Play Store for Android or the App store for iOS. You can also log in to our responsive web portal us...
Thu, 3 May, 2018 at 2:08 PM