Getting Started

Do you have introduction or tutorial videos?
Yes, check out our YouTube playlist of introduction videos.
Sun, 18 Nov, 2018 at 7:49 PM
How do I install the monitor-io device?
Each device is shipped in a box with a USB cable (for power), an Ethernet cable and a Quick Start Guide. The USB cable is used to power the device directly ...
Sun, 18 Nov, 2018 at 7:04 PM
What is the I/O Monitor ID and where can I find it?
The LCD display will show the I/O Monitor’s ID periodically. You will need this ID to register. The ID is an alphanumeric string formatted like XX-XXXX-XXXX...
Thu, 3 May, 2018 at 1:39 PM
Why is my I/O Monitor not powering up?
Make sure the USB power cable is securely connected to your router. Alternatively, a standalone USB Type A power adapter could be used if the router’s USB p...
Thu, 3 May, 2018 at 10:02 PM
Why is the I/O Monitor not online after 2 minutes?
Make sure the Ethernet cable is securely connected to a LAN port on your router. Also, the I/O Monitor does require that DHCP be enabled on your router (whi...
Fri, 8 Jun, 2018 at 1:45 PM
Why do I get an invalid ID when registering?
The most common reason is that the ID was entered incorrectly. In a few cases, users have initially registered their I/O Monitor to one account but late...
Sat, 12 May, 2018 at 10:04 PM