The monitor-io service supports two categories of alerts, home network alerts and Internet alerts.

Home Network Alerts

There are three types of home network alerts that cover:

  • An Unknown Device - one that has never been detected before
  • A Monitored Device - one that is expected to always be connected
  • A Controlled Device - one that should NOT be connected at certain times

Internet Alerts

Internet alerts, with various severities and associated impairments, are created when our testing detects issues or degradation with your Internet service. The severity of an Internet alert (RED, ORANGE, YELLOW) is based on the error thresholds established by the configured Usage Sensitivity.