The Service

Articles about monitor-io services

How is your testing different from Speedtest?
When your connection is experiencing packet loss or other impairments a traditional speedtest may show a decreased bandwidth if the problem is significant e...
Thu, 3 May, 2018 at 4:52 PM
Why don't you use Speedtest to measure performance?
Speedtest sends a very large amount of data over your Internet connection. Although it can be a good saturation test to measure your maximum available bandw...
Sun, 1 Jul, 2018 at 9:55 PM
How do you test Internet performance and reliability?
Our testing goes well beyond other software and devices that send occasional pings (ICMP Echo Requests). We use a very lightweight but highly accurate test ...
Thu, 3 May, 2018 at 4:57 PM
What kind of alerts does monitor-io generate?
The monitor-io service supports two categories of alerts, home network alerts and Internet alerts. Home Network Alerts There are three types of home ne...
Thu, 3 May, 2018 at 5:15 PM
How quickly (or frequently) are alerts created?
The timing of alerts is based on the intervals that we use for both Internet testing and home network device monitoring. Our Internet testing uses 15-minute...
Thu, 3 May, 2018 at 5:17 PM
Do you send any regular reports?
Approximately once a week (and at the end of the month) we send an Alert Summary via email that shows a daily total of your Internet and Home Network alerts...
Sat, 28 Apr, 2018 at 7:14 PM
How long do you retain data?
Internet performance data and alerts are kept for at least one year. Home network device data and alerts are kept for at least one year. Individual ...
Sat, 12 May, 2018 at 3:56 PM
Can I disable alerts during periods of the day or week?
Yes, via Time-of-Day Alert Suppression (Go to Settings, Notifications). If your network equipment is turned off at night, on the weekends or while on va...
Sat, 22 Sep, 2018 at 12:33 PM
Does the monitor-io service support any public APIs?
At this time our service does not officially support any public APIs. However, an "unofficial" REST API is available on the monitor-io device ...
Wed, 3 Oct, 2018 at 11:09 PM