monitor-io

Overview 18

• Who is the monitor-io service built for?
• How is monitor-io testing different?
• How does monitor-io work?
• Is the monitor-io device easy to install?
• What does the term "I/O Monitor" refer to?

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Getting Started 6

• Do you have introduction or tutorial videos?
• How do I install the monitor-io device?
• What is the I/O Monitor ID and where can I find it?
• Why is my I/O Monitor not powering up?
• Why is the I/O Monitor not online after 2 minutes?

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Account 7

• What types of accounts do you support?
• How can I register more than five monitor-io devices?
• What are the additional costs for a business account?
• I registered two monitor-io devices, how do I give one to a friend/relative?
• Why do I have to verify my email ID?

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Privacy and Security 4

• Will the monitor-io device have access to my private information?
• When you scan my network can you see my data?
• What kind of network security do you utilize?
• How can I see your Privacy Policy?

The Device 7

• What are the specifications of the monitor-io device?
• Can monitor-io support my high-speed network?
• How much bandwidth does monitor-io consume?
• What is the purpose and color coding of the LCD display?
• Can I locate the monitor-io device where I can easily see the display?

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The Service 9

• How is your testing different from Speedtest?
• Why don't you use Speedtest to measure performance?
• How do you test Internet performance and reliability?
• What kind of alerts does monitor-io generate?
• How quickly (or frequently) are alerts created?

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Online Website - my.monitor-io.com 7

• What are "Regional Reporting and Alerting" regions?
• What is the "Distance" number shown on the summary page?
• Where do the home network device names come from?
• Why are Internet test results divided into intervals?
• How can I see my external public IP address?

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Local Website - The I/O Monitor 2

• Why does the I/O Monitor have its own local website?
• How can I access the local website?

The Internet 4

• What are packets?
• What is packet loss and why is it important to measure?
• What is delay and why does it matter?
• How critical is the speed of my Internet connection?

Home Network 4

• What are MAC addresses?
• What is DHCP and where is it used?
• What is DNS and how is it specified?
• If you're not in the data path how do you detect devices?

Articles 6

• Test Methodology
• Why Gamers Need More Than Speedtest
• monitor-io vs. Speedtest
• Vocabulary of Internet Performance
• The Topology of the Internet and its Impact on Performance

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Internet Connecivity 3

• Why is the LCD display magenta (or alerts created) when my Internet seems fine?
• Why is the LCD display green while I'm having Netflix problems?
• Should I expect my Internet service to never go down?

Home Network 4

• What can cause the device detection time graph to look spotty?
• Why is my Local (Wi-Fi) Speedtest always around 10 Mbps?
• Should the I/O Monitor have a public IP address?
• Why are devices missing from the device listing (or device scans timed out)?